The LabSquad offers multiple levels of support. These services can be provided for individual instruments but are most economical when combined with a pool of instruments. The LabSquad is happy to review your asset list to see where we can be of assistance.
Inspect & Replace Periodic Maintenance
For users who are the most budget constrained, yet desire to have their instruments inspected on a regular basis. The LabSquad tech’s will follow OEM style procedures and will inspect and replace parts, only as needed.
OEM Style Periodic Maintenance
LabSquad tech’s follow OEM style procedures and will replace all parts that would normally be replaced by the OEM. LabSquad tech’s will also perform Operarational Verification by performing analytical testing when applicable.
Annual Service Contracts
More along the lines of a traditional OEM service contract. However, because LabSquad tech’s can work on multiple instruments from numerous vendors, we can provide wider coverage and reduce travel costs.
Depot Repair Service
For smaller instruments, a Depot or Return To Factory service option is available. For a fixed fee, The LabSquad will provide initial evaluation of failure and provide basic repair. If additional parts or labor are required, customers are requited and any Depot Repair charges are deducted from the final repair charge.
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Harvard
Biogen
Broad Institute
Corning
Abbott
Pioneer
Bristol Myers Squibb
Pfizer
