"Since buying my first liquid handler with Biodirect, you are now my first and only call when buying or selling used equipment. Biodirect is a true full service vendor. From on-site troubleshooting to yearly preventative maintenance - Biodirect can do it all. The most notable part of my purchases from Biodirect/The LabSquad has been your attention to the customer. Whether I've had questions or unforeseen problems with equipment, The LabSquad had it fixed and or answered within 24-48 hours. Our biggest liquid handler purchase (an FX single bridge, multi-channel head with integrated PlateStaks) is working with the same precision and accuracy today as it did 2 years ago."

Technical Applications Manager - Fortune 50 Pharmaceutical Company

"The LabSquad has built an exceptional team, from the moment the phone is answered (which is actually, by a person!) until the service is completed. I have found my experience to be pleasant, professional, helpful and knowledgeable. Keep up the great work!"

Multi-Vendor Service Provider

"I wanted to take this opportunity to thank all of the folks from Biodirect for their dedication and flexibility in helping us. Your staff and instrument platforms have greatly aided our initial proof of concept phase. Furthermore your on-going support and maintenance of platforms by The LabSquad has enabled us to keep to our product development timelines. Being a small start up company it is necessary to be frugal and agile in matters surrounding finances. Our relationship with Biodirect/The LabSquad has enabled us to extend our funding runway due to your competitive and aggressive pricing on quality equipment and services. In addition, tapping your resources in areas where we have had limited expertise has been invaluable, resulting in acceleration of our proof of concept stage. I look forward to continuing our relationship as new programs warrant such a partnership."

Start-Up Biotech Discovery Company