July 11, 2017
Clean Up Your Act... Uh, Instrument
Okay, it's been awhile...a long while. For someone who has never been accused of being the quiet type, I cannot believe it has been this many months since I last blogged.
Ugh. I need to clean up my act...
On that note, I thought I would remind readers on the importance of proper decontamination of instruments prior to service. Field Service Engineers work on a variety of instruments from numerous labs. They rarely have the benefit of knowing what protocols, reagents or solvents have been in contact with a failed instrument.
Every repair or PM procedure from The LabSquad starts with a decontamination. We ask customers to perform this procedure prior to a visit to save time and to tag the instrument's decon status. Even then, our engineers always ask the user to verify decon prior to beginning their work. You can never be too careful. For depot (return to factory) repairs, we will provide a Decon Form that must be filled out and packaged with the returned instrument as we do not want shippers (...your, ours, freight carriers) to be exposed to any 'badness.'