Finally, a single source provider of Periodic Maintenance Services!
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Basic Periodic Maintenance, OEM Periodic Maintenance, and Full Service Contracts. We can cover individual instruments or a combined pool of instruments. The LabSquad is happy to review your asset list to see where we can be of assistance.
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Are you spending too much on OEM service contracts? The LabSquad can support a wide variety of instruments with higher value, lower cost periodic maintenance.
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It’s not uncommon as instrument vendors introduce newer models it becomes difficult - if not impossible - to support these obsoleted products.
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“"Since buying my first liquid handler with Biodirect, you are now my first and only call when buying or selling used equipment. Biodirect is a true full service vendor. From on-site troubleshooting to yearly preventative maintenance - Biodirect can do it all. The most notable part of my purchases from Biodirect has been your attention to the customer. Whether I've had questions or unforeseen problems with equipment, Biodirect had it fixed and or answered within 24-48 hours. Our biggest liquid handler purchase (an FX single bridge, multi-channel head with integrated PlateStaks) is working with the same precision and accuracy today as it did 2 years ago."
Technical Applications Manager
“" I would like to take this opportunity to thank you for the countless ways that you and your team have become part of my team. As a consultant to start up biotech companies...your knowledge of a broad range of scientific equipment, coupled with your ability to produce and/or find, what my clients need is invaluable to me...Professional quotes with links to equipment websites, help my clients choose between what is available on the formally utilized market versus what they must pay for new equipment. Your ability to communicate the similarities and differences between products is an invaluable tool and I have come to depend upon...You have built an exceptional team, from the moment the phone is answered (which is actually, by a person!) until the equipment is set in place. I have found my experience to be pleasant, professional, helpful and knowledgeable. Keep up the great work!"
Cambridge Lab Consultants
“"I wanted to take this opportunity to thank all of the folks from Biodirect for their dedication and flexibility in helping us. Your staff and instrument platforms have greatly aided our initial proof of concept phase. Furthermore your on-going support and maintenance of platforms purchased from Biodirect has enabled us to keep to our product development timelines. Being a small start up company it is necessary to be frugal and agile in matters surrounding finances. Our relationship with Biodirect has enabled us to extend our funding runway due to your competitive and aggressive pricing on quality equipment. In addition, tapping your resources in areas where we have had limited expertise has been invaluable, resulting in acceleration our proof of concept stage. I look forward to continuing our relationship as new programs warrant such a partnership."
Associate Director, Molecular Biology















